Even after imposing the Do Not Disturb (DND) activation facility and taking suitable measures to prevent spamming, the problem of unsolicited SMS is increasing at an alarming rate. Customers continued to suffer from uninvited texts, unwanted SMS, and phishing messages even after activating the DND service. In order to guard consumers’ interest, TRAI has notified… Read More »
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Author: Siva Koti
Started by Ajay Kumar Gupta and Brijesh Kashyap, the Bangalore-based cloud communication startup, MOBtexting, has come a long way since its inception in 2014. With an enviable presence in India, MOBtexting is gradually expanding its footprint in global markets. The combined synergy of Ajay Kumar Gupta and Brijesh Kashyap has achieved a feat that cannot… Read More »
I am sure you must have heard the sweet voice telling you to ‘Press 1 for Sales’. This is a very familiar experience you will have when you call some big brands. You can easily guess that this feature helps in the identification, segmentation and routing of callers to the most appropriate agent. But what… Read More »