Communication іѕ аt thе heart оf human interaction аnd саn mаkе оr break a deal for business. Bеіng able tо communicate effectively wіth customers саn lead tо аn increase іn sales, repeat business, аnd referrals. Sо a bіg question facing businesses іn оur increasingly connected market іѕ, hоw саn companies improve thеіr customer experience with customer… Read More »
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Author: Vishnu k
WhatsApp has been recognized as the leading messaging platform in the world. It is a simple, efficient, and handy conversation tool for its end-user. These features have led to rising interest from businesses as well, which is why WhatsApp has created its Business platform. The platform comes in two forms: the free WhatsApp Business app… Read More »
Businesses today are focusing on improving customer engagement through innovative technological means. You might have heard about the reasons to add the Click-to-call on the website whenever you speak about a customer-centric approach. Because when call volumes are through the roof, it’s more important for the businesses to be contactable over the phone. Let’s learn about why… Read More »
Women entrepreneurs have been starting a new era of growth and they are rising stars of the economies in developing countries right now. In India, a large number of women are being engaged in government and private sector jobs. But apart from this, many women have been successful entrepreneurs and managed their enterprises smoothly and actively.… Read More »
About 20 billion text messages are every day. This is equivalent to sending 7.3 trillion SMS annually! That means more than 5.5 million SMS are sent every second! Let’s look at another interesting fact – about 90 per cent of all SMS sent are read within 3 seconds. That’s a massive open/read rate. But did you know… Read More »
Managing business calls is cumbersome in every aspect. Yet it is also most important for any business, especially the one that is sparing no effort to convert potential leads to customers. In a short span of time, cloud telephone gained massive traction among startups & SMEs as it allowed them to run their business smoothly and… Read More »