We all know that technology is evolving every day and companies will keep looking for new ways to interact with their customers. With the urge to achieve perfection and offer the best services, businesses are continuously hustling to resolve customer queries and offer support without errors. People around the world are warming up to the… Read More »
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Category: Conversational AI
Communications Platform as a Service (CPaaS) brings together various communications like SMS, social messages, calls, emails, etc. for better customer engagement. This all happens in the cloud: The latest tech optimizes the way businesses communicate with consumers on various channels. Communications are pivotal to creating a personalized experience for companies, but the way we connect and… Read More »
The technological advancements today have taken up a high speed. It affects our lives and has given us a totally different shape. Based on that the customer today has also become very demanding and wants quick and personalized service. To provide the best customer service, companies today are adopting this so that they can be… Read More »